

The feedback of verified users on third-party sites was part of our research to understand better how Slack works. To evaluate Slack, we focused on the six critical considerations of small businesses when choosing a team messaging and collaboration platform, which include pricing and general features. Despite these drawbacks, many businesses continue using Slack because of its simplified messaging platform and built-in collaboration tools like file sharing. Others also mentioned they encountered connection problems and audio issues using the Slack Huddles feature. On the downside, some users complained about its storage limitations and the lack of control over the notifications settings. G2: 4.5 out of 5 based on 30,881 reviews.

The investment for Slack’s Pro plan is 7. GetApp: 4.7 out of 5 based on 22,800-plus reviews The Slack Pro plan offers more features, but at a price that community leaders may find to be out of their budget.TrustRadius: 9 out of 10 based on 6,965 reviews.Gartner: 4.5 out of 5 based on 6,356 reviews Pro 7.25 Cloud per month per user Business+ 12.

